Turkish Airlines has partnered with Samsung to introduce a smart tagged baggage service powered by SmartThings Find. The national carrier is the world’s first airline to integrate this technology, allowing passengers to track their luggage in real time and upload photos to help identify it more easily. The initiative reflects Turkish Airlines’ commitment to digital transformation and improving passenger experience.
Plans are underway to expand SmartThings functionality beyond baggage, enhancing future travel solutions.
So…:
What technological solutions can you use to let your customers track their own processes?
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